|
Ashton Electronics Inc. was established in 1978 in Culver City California.
We as consumers experience the frustration of electronic equipment failures, however getting reliable, timely, quality service that keeps the consumers best interest in mind was very rare to find. Ashton Electronics objectives, since it’s inception has been to address those needs.
In keeping with our goals and mission we offer our consumers and dealers the following:
- Timely service 3-5 working days
- Full contact with product owners at each step of the service process
- Reliable service using factory trained certified technicians
- We use only original factory supplied replacement parts
- Close relationship with manufacturers and extended warranty companies
- Service for all major extended warranty companies
- Honesty and integrity in all aspects of our organization and practices
- We keep the consumers best interest in mind when performing service, this means if we can get the manufacturer to cover part of your repair, we will, or if your product repair cost exceeds its replacement value we will advise you. We also perform most service bulletin that apply to your specific product
- Fully automated computerized system helps keep track of all repairs, we monitor your product’s service history and advise you if any patterns are developing. we use this system to track the progress of your service with us and inform you at each step.
- On site service that doesn’t take up your entire day, we offer 3 hour time frame for all onsite service requests, with 80% in home repair completion
- Professional staff ready to address all your service needs, available Monday thru Friday 9 AM to 6 PM
- Award winning service, multiple manufacturer awards for service excellence
|
